Processing time for all other products is 3 - 5 days.
For logistical reasons, some items in the same order may be sent in separate packages. This means you might not receive all your products in the 1 package.
- USA: 15 - 30 business days
- UK: 10 - 30 business days
- Australia: 10 - 30 business days
- Canada: 10 - 30 business days
- Western Europe: 10 - 30 business days
- Rest of world: 10 - 40 business days
Refund & Replacement Policies
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.
Our store does not accept Returns or Exchanges, once an item has been received it cannot be returned.
- Items are faulty – damaged/broken or soiled upon arrival.
- Parcels that is lost in transit.
- We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Note:Â WOW STORE will not be held liable to any lost or misrouted parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
We ship worldwide.
You can check on the status of your order at any time by going to the following link:Order Status. You can also reach out to our customer support desk at
info@wowstoreonline.com to ask questions anytime.
Since we have a few warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you!
Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there.
Some of FREE products are LIMITED to 1 order per customer, so if you receive this message, please kindly check your order cart. If you want to order more than 1 FREE products, you might have to place another order.
I have a question on my order or on your store that is not yet answered here, how do I get a hold of you?
Pleasecontact ushere and we'll respond as soon as we can!